Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
BizOps Engineer ll
Overview:
The Mastercard BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices.
Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
This position will cover the Alerting & Monitoring, Capacity Management, CI-CD, Agile, Production Support using SRE principles, ITIL practices like Incident Management, Change Management, Problem Management, and Eliminating toil through Automation best practices to deliver on a great customer experience & delight. Encompassing a suite of platforms and applications varying from the latest and greatest technologies, there is enough variety here to keep any technologist sharp. MasterCard's support teams are globally based and this position will be responsible for tying them together into a cohesive, agile and responsive unit that sets a world class standard for operational performance.
Role:
Qualifications :
o ITIL/ITSM Principles and Practices
o Software Development Lifecycle (SDLC); Agile Methodologies
o Basic to Intermediate understanding about Cloud – AWS, Azure, Or vmWare PCF.
o Oracle DB, Postgres DB & PL/SQL Knowledge
o Distributed Compute (UNIX & Windows) or Mainframe Operating Systems
o Network Concepts (Layer 1 to Layer 3)
o Middleware & Runtime Environments (such as J2EE/.NET/etc)
o Stack Trace Analysis (TCP Dumps, Heap Dumps, CPU/memory analysis, Thread dumps)
o Load balancers and application firewalls (WAFs)
o Logging and Monitoring methods, Standards and tools
o DevOps Concepts & Tooling
o Resiliency, High Availability & Business Continuity Planning/Management
o Caching Concepts & Content Delivery Networks
o Configuration Management (& Infrastructure as Code)
o Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.